Shipping & Returns

Shipping Policy

Order Processing:

Orders placed on our website are processed within the same day.

Delivery Time:

We offer next-day delivery for all orders within Kuwait. Orders placed after business hours will be processed the next business day.

Shipping Charges:

Shipping charges may vary based on your location and will be calculated at checkout.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

Return & Exchange Policy

Eligibility for Returns:

We accept returns within 14 days of purchase, provided the product is unopened and in its original packaging.

Return Process:

To initiate a return, please contact our customer service team with your order details. They will guide you through the return process.

Refunds:

Refunds are processed within 7-10 business days after we receive the returned product. The refund will be issued to the original payment method.

Non-Returnable Items:

Certain items may not be eligible for return due to health and safety regulations.

Promotions and Offers

Expiry Dates:

All offers and promotions have expiry dates mentioned below the item in the description. Please refer to these dates to take advantage of our special deals.